How to Choose a Computer Repair Service

How to Choose a Computer Repair Service

Author: Paul Barret

There a number of factors to look at when choosing a computer repair specialist to service your computer. Looking closely at these can mean the difference between having your computer back in a number of hours to a number of days. If your computer is used for business then having it out of action for a few days or more can be a costly exercise. Here are a few questions to ask before you drop your computer off to give you a better chance of finding a quality Perth computer repair service.

Price - In the rush to get your computer back up and running don't forget to enquire about the basic costs of a computer repair. Some companies charge a flat fee, others by the hour, most will charge a premium for in-house or in-business service. A small increase should be expected for in-house repairs however if someone tries to double their rate or charge a large call out fee it's probably better to move on.

An average of around $50 per hour can be expected for general computer repairs.

Asking the price won't make it any cheaper but will at least prepare you for the bill at the end.

Time Estimate - It can sometimes be difficult to estimate how long it will take to repair your computer. However you should be able to get estimate of when and also how much it will cost to have your computer repaired. If the shop has a backlog of work, your computer may sit there for days untouched. It's good to know this in advance if you're in a rush to have your computer back.

Guarantee - Most companies should guarantee their work for 30-90 days. This is usually dependent on the problem that has been fixed. If a company won't guarantee any part of their service it might be a good idea to move one to another. Also check what exactly is covered under the guarantee.

Certifications - A quick check can often reveal if the technician repairing your computer has any certifications. Both Microsoft and Cisco along with a number of larger companies offer certification training for people serving their products. If someone has taken the time to complete these programs then they should be more skilled then someone who hasn't spent the time and money to complete these courses.

As a lot of computer problems can be hard to define exactly what they are. Quotes and Estimates may vary quite a bit. Many computer repair services in Perth have well trained technicians and if you ask the right questions you should be able to find a company that will do a quality job and you'll have your computer back up and running in no time.

Check out my website http://www.perth-computerrepairs.com.au for more tips on getting your computer running faster and crashing less.

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